Platform questions answered

No. EduMotionAI is an enterprise AI learning platform provider for educational institutions. We build adaptive learning technology, intelligent tutoring tools and student analytics — not marketing services, web design or general IT outsourcing.

No. Our platform supports educators with AI-powered personalization and analytics. Learning outcomes depend on implementation quality, learner context and institutional support. We do not guarantee grades, jobs or licensure.

Institutions should have stable network infrastructure, an identified project lead and commitment to educator training participation. During scoping, we assess LMS compatibility, roster data availability and technical prerequisites. Most K-12 districts and universities meeting baseline connectivity standards can proceed without major infrastructure upgrades.

We implement privacy-by-design across all platform modules. Personal information is collected only with explicit consent, stored on Canadian or North American infrastructure with configurable residency, and protected by role-based access controls. Data processing agreements are provided for institutional clients, and individuals may request access, correction or deletion of their personal information through our privacy office at [email protected].

District deployment follows a phased approach: scoping and contract (2–4 weeks), technical onboarding and integration (4–6 weeks), educator PD and pilot launch (4–8 weeks), and evaluation before full rollout. Our customer success team provides weekly check-ins during the first 90 days. Enterprise deployments include dedicated support channels and SLA-backed uptime guarantees.

Yes. EduMotionAI supports LTI 1.3 and REST API integrations with major learning management systems including Canvas, Brightspace, Moodle and Blackboard. Our integration advisory team scopes connectors during onboarding, coordinates testing with your IT department and provides documentation for ongoing maintenance. Single sign-on via SAML and OAuth is available for enterprise clients.

Pilot programmes typically span 12–16 weeks across two to four schools. Included components: platform configuration for pilot cohorts, baseline analytics setup, two educator PD workshop sessions, weekly progress reviews with district leads and a formal evaluation report with adoption metrics and rollout recommendations. Pilots are priced separately and credited toward full enterprise contracts upon conversion.

Professional development workshops cover AI pedagogy fundamentals, platform navigation, formative assessment workflows and data-informed instructional planning. Training is delivered in person or virtually, with modular curricula for K-12 teachers, instructional designers and university faculty. Follow-up coaching sessions during the first 90 days reinforce adoption. Additional PD packages are available for large-scale rollouts.

Enterprise SLA packages include 99.4% platform uptime commitment, 4-hour critical incident response during Eastern Time business hours, and dedicated customer success management. Support is available via portal tickets, email and scheduled video calls. Annual business reviews assess utilisation, identify optimisation opportunities and align roadmap priorities for the coming academic year.

Data governance policies define retention periods, anonymisation protocols, audit logging and export capabilities. District administrators control role permissions through the admin console. Student data is segregated by tenant, encrypted in transit and at rest, and subject to institutional data processing agreements. Regular security assessments and penetration testing validate our controls.